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How to Prevent Sport Injuries in Children

Sports may be fun for kids and parents, but accidents happen. Around one in three children in the US who participate in sports will miss a game this year due to a sports-related injury. How can you minimize your child’s risk of injury at the next game? Here are some ideas to keep in mind:

Continue reading “How to Prevent Sport Injuries in Children”

Worker’s Compensation with Pentucket

Why Choose ExpressCare for Your Employees?

 

Urgent Care

 It is likely that you will have employees who experience an injury or illness while at work which can negatively affect productivity, and ultimately, your bottom line.  Sending them to Pentucket ExpressCare is a quick and convenient option.   

Continue reading “Worker’s Compensation with Pentucket”

ExpressCare Goes Extra Mile For Walk-In Patient Follow Up

Since Pentucket Medical ExpressCare at RiverWalk opened five years ago, a score of walk-in treatment offices have sprung up around the area. Yet from the start, ExpressCare has provided a service that no other clinic can begin to offer: concierge referrals. 

As many as half of patients need to follow up with another physician or diagnostic resource after being seen at ExpressCare. It might be anything from a consult with their primary care doctor, seeing an orthopedist for a broken bone, care from a neurologist or ear nose & throat doc – the list goes on and on.  Before leaving ExpressCare, these patients receive a seamless handoff to whatever specialty medical help or test they require.  Continue reading “ExpressCare Goes Extra Mile For Walk-In Patient Follow Up”

ExpressCare Receives a Partners in Excellence award in Quality Treatment & Service.

We are very pleased to share that the Pentucket Medical ExpressCare Staff have received a 2015 Partners in Excellence award in Quality Treatment and Service.

A congratulatory letter from Dr. Torchiana was sent to the homes of the team leaders this week:

“As we celebrate the 20th annual Partners in Excellence awards program, we are especially proud to present this highly esteemed award to individuals and teams for their exemplary performance and for contributions “above and beyond the call of duty” to Partners HealthCare and our member institutions.”

Congratulations to Dr. Bomba and the entire Pentucket Medical ExpressCare staff for their recognition and hard work!

‘If it hadn’t been for them, I wouldn’t be here today’

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Happy Reunion: Patient Andrea Wheaton (third from left) with ExpressCare team members Ana Miranda, MA, Jenny Evans, PA, and George Summerlin, MA.

Waking on the morning of May 19th, out of breath and heart racing, Andrea Wheaton knew she needed medical attention. Looking back on it now, the 62-year-old Registered Nurse sheepishly admits that she should have called an ambulance, but ExpressCare was just down the street from her North Andover home. She drove. 

“The receptionist took one look at me,” she says. “I guess my color was terrible. Someone came immediately out of the clinic and took me in, I was never even checked in.”

Front-line staff are watchful for potentially life-threatening situations, says Garrett Bomba, MD, Medical Director of ExpressCare. 

“Any patient is brought immediately back to the doctor,” he says, “if they present with signs of distress, or tell us that they have any symptoms that suggest a more serious condition.”

It’s a policy that Andrea credits with saving her life. 

Medical Assistant George Summerlin brought Andrea into Room 12, took her vitals and triaged her, immediately alerting Physician Assistant Jenny Evans. 

“I found Andrea short of breath and sweaty,” Jenny recalls, “…and her vitals were abnormal – we were concerned she had lung or heart problem that needed to be emergently addressed. Because her vitals were abnormal we did an EKG, which wasn’t normal either. We gave her some aspirin just in case she was having a heart event. Her oxygen was low so I was thinking pneumonia, but her lungs were clear. She’d had recent surgery we were worried about a lung clot, having no idea that the clot was as big as it turned out to be.”

“She agreed to go to the hospital,” Jenny continues, “and that was the last we heard of her until she came to see me. She came in after she was discharged, before an appointment with Dr. Goldman. She told me what had happened and thanked me.” 

“When I got to Lawrence General,” Andrea says, “The back pressure from the lung was so bad, they thought I was having a heart attack.  They called Dr. (Seth) Bilazarian, who did a D Dimer – a test for blood clots then they sent me to for a CT scan. My right lung completely occluded by blood clots, and the left was down to 25 percent clear.” 

“As a nurse,“ Andrea says, “I’ve seen people die from just one blood clot. The clotting I had was massive. I realized how serious this was when the hospital had my daughter come in to co-sign a living will, DNR and health care proxy.”

Andrea stopped in at ExpressCare recently to say hello and have her photo taken with some of the staff who helped her back in May. She said she was returning to work the next day. 

“I just can’t say enough about the way I was cared for at ExpressCare,” says Andrea. “Right from the front staff… I never felt like they were interested in money, just making sure I’d be OK… all the way to Jenny – if had not been for them, I wouldn’t be here today.” 

How to Treat Nosebleeds

Nosebleeds can be caused by many things such as physical trauma, allergies, or underlying diseases that affect the blood. While nosebleeds are usually minor, it is still important to properly treat them otherwise they can cause major issues.

1. Do NOT Tilt Your Head Back

A big misconception and initial reaction when you have a nosebleed is to tilt your head back. This will only cause you to swallow blood, which can have worse effects than the nosebleed itself. You should sit down in a chair and actually lean your head slightly forward.

2. Apply Pressure

Next you need to pinch the soft part of your nose with your fingers. The pressure helps the nosebleed to slow down and prevents blood from escaping from your nose.

3. Apply Ice

Applying an ice pack against your nose and cheeks will help to constrict the blood vessels and slow down the nosebleed. It also numbs any pain you may be experiencing. 

4. Take Preventative Measures

Once the nosebleed has stopped, you may want to consider putting a very small amount of ointment, such as Vaseline, in and around your nostrils since dryness and abrasion add to nosebleeds. You’ll want to prevent anything that will instigate another nosebleed such as blowing, wiping, picking or rubbing your nose. 

5. Speak with your doctor

Even though nosebleeds are common for many people, it’s important to check in with a physician especially if:

The bleeding doesn’t stop after 10 minutes of treatment
A nosebleed occurs more than 4 times in a single week
Nosebleeds get more severe/painful
You are on blood-thinning medicine and are getting nosebleeds
You have any conditions that affect blood-clotting, such as liver disease

Call your physician and make an appointment if you have any questions or concerns about your nosebleeds. If you feel you need to see a doctor immediately you can be seen right away at either of our ExpressCare locations.  

ExpressCare Makes it Easy to Skip the wait!

Did you know Pentucket Medical ExpressCare employs a software called Clockwise.MD to improve the patient’s experience in our clinics?

 With Clockwise.MD patients can:

  • Make online reservations.
  • Stay informed of wait status via text messages or a television dashboard in our waiting area. 
  • Leave the waiting area and receive a text message when it’s time to return during delays and extended wait times.  

This allows our patients to essentially skip the waiting room all together and make a better use of their day while still getting the care they need.  

Simply go to our website and click on “Reserve My Spot” and then choose one of our two clinics in either Lawrence or Andover.

urgent healthcare haverhill ma

Eye Injury Prevention

Sight is one of our most trusted senses. 2,000 eye injuries occur every day and  90% of all of these injuries can be prevented by the use of  protective eye wear to shield eyes from potential flying objects, fumes, dust, sparks or splashing chemicals.  Protect your eyes and the eyes of your children with these simple reminders.

Use protective eye wear, especially when:

  • using hammers, power tools, or chemicals
  • welding
  • using household chemicals like bleach and other cleaners
  • always read labels carefully and work in a well ventilated area
  • while playing sports such as racquetball, paintball, lacrosse and hockey
  • when mowing the lawn, trimming or edging
  • while blowing leaves or sweeping

 

Be careful when opening bottles under pressure like a bottle of champagne, and avoid splashing while cooking with hot oils and other fluids.

 

Supervise children’s use of tools and toys.  Pencils, scissors, knives, paperclips, bungee cords, wire hangers, rubber bands, fishhooks and small / flying toys can be dangerous.  Teach children how to safely carry sharp objects, to never point flying toys at another person, and to never play with laser pointers!

 

And finally, always remember to protect your eyes from damaging UV rays by wearing broad-rimmed hats and/or sunglasses.

 

Why Use an Urgent Care?

Why Use an Urgent Care?

by Garrett Bomba, MD

None of us like getting sick or injured.  We also don’t like waiting or paying more than we should.  Everyone has a story about a 3 hour wait in an Emergency Department waiting room, or about that $2200 bill from the hospital after being seen for back pain.  Urgent Care was born out of these issues.

Many conditions seen within emergency departments are not life threatening and do not require most of the sophisticated equipment and facilities offered there.  Whether you have back pain or a broken bone, a sore throat or a cough, ExpressCare urgent care is always a great option.  With an average wait time of 15 minutes in the waiting room, Pentucket’s urgent care system can evaluate, diagnose and treat many common conditions and have you on your way in less than an hour!  Speed up your visit time by signing into our waiting room online and we will hold a spot for you.

Common Conditions Evaluated at ExpressCare:

We also charge only an office level visit so you can say goodbye to those $100 ER copays!  We are staffed with a professional team that has access to lab, x-ray, CAT scan, MRI and ultrasound, making it easy for us to make the right diagnosis.

So if you ever have a medical issue that is not life threatening, please visit ExpressCare at Pentucket Medical and start getting well faster!

Please Note: If you experience a medical emergency, please call 911 or go to your nearest Emergency Department.

Medical emergencies include:

  • Chest pain
  • Shortness of Breath
  • Abdominal pain
  • Uncontrolled bleeding
  • Psychiatric issues
  • Children less than 3 months old with a fever over 100.4
  • Stroke-like symptoms
  • Weakness / numbness / confusion
  • Difficulty with speech, vision or balance
  • Severe headache

 

Reopening

Pentucket Medical has remained committed to ensuring the safety of our patients during the COVID-19 pandemic.

Since June 1, we have been treating patients on-site per the four-phase guidance issued to healthcare facilities by Governor Baker and the Massachusetts Department of Health and Human Services.

In the coming weeks, we will continue following stringent infection prevention processes and implementing specific precautions to ensure a safe environment for essential patient care services.

Here are some of the changes you will see on your next visit to Pentucket Medical:

When scheduling an appointment with a clinician, you will be provided a phone number to call when you arrive at the office this will allow you to remain safe in your car until it is time to see your provider essentially cutting out waiting rooms

We appreciate your support.