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Patient Guide

Whether you visit us once a year for a physical or more often for a chronic health problem, your good health is our commitment to you.

For 50 years, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley. With the latest in diagnostics, technology and research, we proudly offer unparalleled acute, chronic and wellness care to our patients. Our primary care and specialty teams include more than 55 physicians, 40 nurse practitioners and physician assistants, and over 300 clinical and administrative support staff.

With five sites located in the Merrimack Valley, including two urgent care/ Express Care facilities, PMA provides access to care 7 days a week.  For care that is more specialized, we refer patients to some of the finest hospitals in the Merrimack Valley and in Boston, through our affiliation with Partners Healthcare- Mass General and Brigham’s Women Hospitals.

Your medical information anytime, online with our patient portal

By logging onto our secure patient portal site you can contact your doctor or team member and get the help or medical information you need without going into the office. Through the patient portal, you can also:

icon-refill-medications-min Request a prescription refill

Manage your appointments (view, request or cancel)

Request a referral for a specialist

View your lab results

View your chart

Contact our billing office

Patient Portal Log-in

Also in your patient guide, you will find patient forms to download, information on how to prepare for your medical tests, financial services as well policies and procedures.

Your Opinion Matters

The entire staff at PMA is committed and trained to provide you with exceptional service. We believe you are not only our patient, but you are also our customer and have a choice of where you seek your care. Should you experience a situation where you feel that your needs were not met, please do not hesitate to contact us.

We Screen, We Clean and We Protect.

To everyone who needs us now, come get the care you deserve. Our Safe Care Commitment is in effect at all of our locations providing  you with the safest possible environment for our patients and staff.

We screen to protect you, your families, and our staff

Patients visiting our offices for healthcare appointments are screened for symptoms upon arrival. If symptomatic, patients are cared for via virtual visits.

We also provide urgent care services at our Expresscare Riverwalk location which has a separate area where we use preventative measures.

We adhere to best practice safety protocols in those settings.

We follow special infection prevention guidelines for care provided to protect our patients and our staff.

We also provide telehealth services via video so you can access care and get the treatment you need from the comfort of your home or office.

Our goal is to keep everyone safe.

 

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