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Patient Guide

Whether you visit us once a year for a physical or more often for a chronic health problem, your good health is our commitment to you.

For 50 years, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley. With the latest in diagnostics, technology and research, we proudly offer unparalleled acute, chronic and wellness care to our patients. Our primary care and specialty teams include more than 55 physicians, 40 nurse practitioners and physician assistants, and over 300 clinical and administrative support staff.

With five sites located in the Merrimack Valley, including two urgent care/ Express Care facilities, PMA provides access to care 7 days a week.  For care that is more specialized, we refer patients to some of the finest hospitals in the Merrimack Valley and in Boston, through our affiliation with Partners Healthcare- Mass General and Brigham’s Women Hospitals.

Your medical information anytime, online with our patient portal

By logging onto our secure patient portal site you can contact your doctor or team member and get the help or medical information you need without going into the office. Through the patient portal, you can also:

icon-refill-medications-min Request a prescription refill

Manage your appointments (view, request or cancel)

Request a referral for a specialist

View your lab results

View your chart

Contact our billing office

Patient Portal Log-in

Also in your patient guide, you will find patient forms to download, information on how to prepare for your medical tests, financial services as well policies and procedures.

Your Opinion Matters

The entire staff at PMA is committed and trained to provide you with exceptional service. We believe you are not only our patient, but you are also our customer and have a choice of where you seek your care. Should you experience a situation where you feel that your needs were not met, please do not hesitate to contact us.

Reopening

Pentucket Medical has remained committed to ensuring the safety of our patients during the COVID-19 pandemic.

Since June 1, we have been treating patients on-site per the four-phase guidance issued to healthcare facilities by Governor Baker and the Massachusetts Department of Health and Human Services.

In the coming weeks, we will continue following stringent infection prevention processes and implementing specific precautions to ensure a safe environment for essential patient care services.

Here are some of the changes you will see on your next visit to Pentucket Medical:

When scheduling an appointment with a clinician, you will be provided a phone number to call when you arrive at the office this will allow you to remain safe in your car until it is time to see your provider essentially cutting out waiting rooms

We appreciate your support.

 

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