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Riverwalk:
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Andover:
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Safe Care Commitment

We screen to protect you, your families, and our staff

  • We screen all employees daily for symptoms. Anyone with symptoms of a possible respiratory illness is not allowed to work until they are better.
  • We screen visitors to our physicians’ offices for symptoms.
  • We test and screen patients for COVID-19.
    • Patients visiting our hospital campuses and physicians’ offices for clinic appointments are screened for symptoms prior to their visit and again upon arrival.
    • For walk-in locations, we adhere to best practice safety protocols in those settings.

We clean our hands and spaces and make it easy for you to do the same

  • We have increased the frequency and intensity of cleaning of all high touch areas throughout our institutions.’
  • We require frequent hand-cleaning and have added hand sanitizer stations so patients and staff can clean their hands easily and frequently.
  • We follow special infection prevention guidelines for care provided in the home to protect our patients and our staff.

We protect everyone in our environment

  • We require all people — employees, patients, and visitors — at our facilities to wear a mask.
  • We have rearranged spaces to accommodate physical distancing and prevent transmission of infections by removing chairs from waiting rooms, and in some high-use areas, installing plexiglass barriers.
  • We limit visitors coming into our hospitals and physicians’ offices.
  • We wear masks and follow social distancing guidelines when providing care in the home.

We are here for you.

VISITOR POLICY

Effective June 15, 2021, one visitor per patient is allowed in outpatient areas.

Reminder: To protect all of our patients, you must wear a mask to enter any of our locations.
Public health guidance for masking related to vaccination status has NOT changed in healthcare settings.

Vaccine Appointment Scheduling

Patients age 12 and older can schedule a vaccine appointment on the State’s website. Please note, any patient under 18 needs a parent or guardian’s consent which can be found here.

COVID-19 Information